
People resist change.
We've heard it countless times.
A new system is introduced. A strategy changes. Leadership announces another initiative.
And when adoption slows, the explanation often sounds familiar.
People just don't want to change.
Sometimes that's true.
But sometimes the problem isn't resistance.
It's capacity.
Think about what organizations are asking people to manage right now.
New technology.
AI adoption.
Changing expectations.
Restructuring.
More ambitious targets.
New processes layered onto existing responsibilities.
And through all of it, the day-to-day work still needs to get done.
Recent Deloitte research found that 73% of surveyed leaders reported change fatigue among their employees.
That's worth paying attention to.
Because when people are already operating near their limits, another initiative doesn't automatically create more capacity.
It creates another demand.
During my years in commercial aviation, managing workload was a fundamental part of operating safely.
Conditions could change quickly. Weather, aircraft performance, operational demands, and unexpected situations all required attention.
But adding more demands didn't magically create more capacity to handle them.
You had to prioritize, recognize your limitations, and maintain enough margin to respond when conditions changed.
Leadership under pressure requires the same awareness.
When a team is struggling to keep up, the answer isn't always another meeting, another deadline, or another reminder about accountability.
Sometimes it's recognizing that the system is already overloaded.
And something needs to change.
One of the principles I teach inside Momentum Shift is Remove Before Flight.
We often approach improvement by asking what needs to be added.
Another process.
Another initiative.
Another expectation.
But sustainable momentum isn't created by endlessly adding more.
Sometimes it requires removing what's no longer necessary.
Before launching another initiative, leaders should be willing to ask:
These aren't questions about lowering standards.
They're questions about creating the conditions for people to meet them.
Because you don't accelerate by doing more. You accelerate by removing drag.
Read this article on why your team can’t follow conflicting signals.
Before introducing another change, take an honest look at what your team is already managing.
Ask yourself:
Are we dealing with resistance, or have we failed to create the capacity to move forward?
Then identify one thing you can remove, simplify, or stop.
Change will keep coming.
Our responsibility as leaders is to help people navigate it without consuming the very capacity they need to succeed.
If this resonated, join The Shift—my weekly newsletter on leadership, energy, and systems, where we build sustainable momentum one shift at a time.
Chris Wilson
Weekly insights on leadership, decision-making, and momentum. Published every Monday since 2020.

Leadership keynote speaker, former helicopter pilot, and creator of the Momentum Shift Framework. Chris helps leaders navigate change, make decisions under pressure, and build sustainable momentum.